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Moab Support Forum > Lasal Photo Matte 235 and the P800 feed rolls

Hello, I just bought the sample box to try MOAB papers on my new Epson P800. All prints are superb, but there's a problem with a paper: Lasal Photo Matte 235.

The colours are great, but there are feed rolls marks on the back of the print. Like pressure points. It's deeper on the first half of the page, then it gets very subtle, but it still there.

Not having any other "thin" paper around, I can't say for sure if the printer is the problem, if it's the profile, or just the way I manage the printing options.

Looking to use this paper, hope there's a way to solve that situation.

Could provide a picture if needed.

Thanks for helping! :)

Mario

April 21, 2019 | Unregistered CommenterMario

I haven't seen feed marks on the Lasal Photo Matte printed here on our P800- one thing to try would be to increase the paper thickness setting. In Print Settings, select the media setting (Ultra Premium Presentation Matte) then from the 'Advanced Media Control' section increase the paper thickness from the default 2 to 3 or 4 and see if the issue is improved.

April 22, 2019 | Unregistered CommenterMoab Paper Support

thanks for the reply. I tried on a "3" setting, but still the same. Now I'm short on that matte paper. Not sure I'll buy a pack to test it further. Thanks anyway :)

April 23, 2019 | Unregistered CommenterMario